Privacy Policy

Effective Date: 17 September 2025
Website: www.kendoxi.com

Kendoxi (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our community features.

Information We Collect

When you use our website, we may collect the following information:

Personal Information: Name, email address, billing/shipping address, phone number, and payment details when you make a purchase.
Account Information: If you create an account, we store your login details and preferences.
Technical Data: IP address, browser type, operating system, and device information.
Usage Data: Pages visited, time spent on the site, and interactions with content.
Marketing & Community Data: Information you provide when signing up for newsletters, podcasts, interviews, or engaging with Kendoxi community platforms.

How We Use Your Information

We use your data to:

Process and deliver your orders.
Manage your account and provide customer support.
Send updates, promotions, and news (if you opt in).
Improve our website, products, and community content.
Detect and prevent fraud or misuse of our services.

Sharing Your Information

We do not sell your data. We may share your information with:

Service Providers: Payment processors, delivery partners, IT and hosting providers.
Legal Requirements: If required by law, court order, or regulatory authority.
Business Transfers: In case of a merger, acquisition, or sale of assets.

Cookies & Tracking

We use cookies and similar technologies to:

Improve website performance and user experience.
Track website analytics and usage.
Deliver personalised content and marketing (only if consented).

You can manage or disable cookies in your browser settings.

Data Storage & Security

We store your data securely and take reasonable measures to protect it.
Payment information is encrypted and processed by secure third-party providers.
We retain your data only as long as necessary for legal and business purposes.

Your Rights

Depending on your location, you may have rights under data protection laws, including:
Accessing the personal data we hold about you.
Requesting corrections or updates.
Requesting deletion of your data.
Opting out of marketing communications.
Withdrawing consent where processing is based on consent.
To exercise your rights, contact us.

Third-Party Links

Our website may contain links to third-party websites, podcasts, or platforms. We are not responsible for the privacy practices of those sites.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.

Updates To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy or how we handle your data, please contact us.